Privacy Policy
Effective Date: 11/01/2026
Outlaw Grace respects your privacy. This Privacy Policy explains how information is collected, used, and shared when you visit OutlawGraceOfficialMusic.com, make a purchase, or contact us.
Information We Collect
When you place an order or contact us, we may collect information you provide, including your name, email address, billing and shipping addresses, telephone number, order details, and customer service messages.
Our website and service providers may also collect technical information, such as your IP address, browser type, device information, and pages visited, through cookies and similar technologies.
How We Use Information
We use information to:
Process payments and fulfill orders.
Send order confirmations and shipping updates.
Respond to questions and resolve order problems.
Maintain and improve our website.
Prevent fraud and meet legal obligations.
Send promotional emails if you subscribe to receive them.
You may unsubscribe from promotional emails using the unsubscribe link in those messages. We may still send communications needed to service your order.
Payments and Billing
Purchases are processed through third-party checkout and payment providers, including SamCart and its payment partners. These providers handle payment information according to their own privacy policies.
MEDIA DIRECT will appear as the billing company for Outlaw Grace purchases.
Sharing Information
We share information as needed with providers that help operate our website, process payments, ship orders, and provide customer support.
We may also disclose information when required by law or when reasonably necessary to protect our customers, business, or legal rights.
Cookies
Our website and third-party services may use cookies to support website functions, remember preferences, and understand website activity.
You can manage cookies through your browser settings. Disabling some cookies may affect website or checkout functionality.
Information Retention and Security
We retain personal information as needed to fulfill orders, provide support, maintain business records, and satisfy legal obligations.
We use reasonable safeguards to protect personal information. However, no internet transmission or electronic storage system is completely secure.
Your Privacy Requests
Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, subject to applicable exceptions.
To submit a request, email Support@MediaDirectOrder.com. We may need to verify your identity before completing your request.
Third-Party Websites
Our website may link to streaming services, social media platforms, and other websites. Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this policy periodically. Updates will appear on this page with a revised effective date. We will provide additional notice when required by law.
Contact Us
For privacy questions or requests, contact:
Outlaw Grace / MEDIA DIRECT
Email: Support@MediaDirectOrder.com
Website: https://www.OutlawGraceOfficialMusic.com